Who we are

We are Impact Arts (Projects) Ltd a Scottish charity that uses participation in creative activities as a means of building confidence and empowering people and communities to realise their full potential. We are a registered charity (Scotland Charity Number SCO32430. Our registered address is The Boardwalk, 105 Brunswick Street, Glasgow G1 1TF.

What personal data we collect and how do we collect it

When you visit our website and complete one of our online forms e.g. Contact Us, Join a Project, Make A Referral or Join Our Team or when you go online to Make A Donation or sign up to our regular Newsletter, we will obtain information about you.

What information do we collect?


It’s important that you seek permission from a parent/ carer before applying to join a project if you are under 16 years old.

It’s important that you ensure you have permission from the person you are referring to supply their personal information before you do so.

Making a Referral:

Information about you including your name, address and contact details including email address and telephone number, job title, organisation you work for and information about the person you support including their name, address and contact details including email address and telephone number, date of birth and basic health or personal information relating to why you are referring them to enable us to assess suitability/ eligibility.

Asking to Join A Project:

Information that we collect includes your name, contact details, date of birth and pronouns.

Signing up for a newsletter:

Information we collect includes name and contact details plus any specific areas of interest so that we can at times tailor newsletters to suit your interests.

Contact us/ Join our Team:

Information we collect includes your name and contact details.


This section of our website directs you to our charity donation partner Charities Aid Foundation and so no data is collected by Impact Arts but is instead managed externally by CAF who have their own privacy policy and robust data protection systems in place.

Where do you store my data and how long will you store it for?

We will only store your data for as long as there is a need to and this will depend on the type of information you supply and the purpose for which we collect it.

If you submit a Contact Us or Join the Team query then we will hold that data until your enquiry has been dealt with.

If you self-refer or submit a referral to a project then we will notify you at the point of joining a project how long we will hold your data for.

If you do not end up joining a project we will ask if we can hold your data for up to 6 months so that we can get in touch at a later date if we have a more suitable project available for you.

At the end of the retention period, your data will be disposed of safely and securely.

  • Data that is entered via our website is stored on our secure Salesforce CRM.
  • If you sign up for our newsletter your data is stored on our Mailchimp mailing system.
  • If you sign up for one of our projects, we will give you a data retention policy to explain how we will use your data at that stage.

How will you protect my information?

Impact Arts has adopted appropriate security measures for the protection of personal information, and has installed all technical and organisational measures at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of personal information.

Every effort is made to ensure that staff are fully aware of these measures and the associated guidance in relation to your personal information. Only those staff members who are authorised to access the data subject’s information, and/or are required to do so as part of their regular duties, will have access to it. Staff undergo mandatory training to ensure they are aware of the legal requirements surrounding the retention and safe storage of personal data.

How can I access my personal information?

As a data subject, you have a number of rights. You can:

  • access and obtain a copy of your data on request;
  • require us to change incorrect or incomplete data;
  • require us to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
  • object to the processing of your data where we are relying on legitimate interests as the legal ground for processing.

If you have any questions about the use of your data or would like to exercise any of these rights, including accessing what data we hold on you, you can contact us at [email protected].

If you would like to be removed from our Newsletter mailing list you can click unsubscribe at the bottom of any newsletter.

How do I make a complaint about how my data has been handled?

If you would like to complain about how your data has been handled then you can contact the Information Commissioners Office at Make a complaint | ICO

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns on our website. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.


Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. They fulfil a number of functions including letting you navigate pages efficiently, remembering your preferences and generally improving your experience.

We may gather information about your general internet use by using cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by setting your browser preferences on your computer.

Data protection policy updates

Any changes we make to our policy will be put on our website. Please check for updates from time to time, so you are always fully aware of what information is collected and how it is used.